Return and Refund Policy

1. Nature of Services
Our offerings primarily include professional consulting services, strategic advice, and business development support, which are delivered through meetings, sessions, reports, and personalized recommendations.

Because our services involve time, expertise, and customized deliverables, they are considered "intangible services" and are generally non-refundable once the engagement has commenced.

2. Refund Eligibility
A refund may be considered in the following limited circumstances:

-Service Not Delivered:
If a service you paid for has not been delivered and the engagement has not yet begun, you may request a full refund.

-Administrative Error:
If you were charged incorrectly due to an administrative mistake, we will promptly correct the issue and issue an appropriate refund.

-Service Deficiency:
If you believe the service provided does not meet the description or agreed scope, you may contact us within 7 business days after service delivery to request a review. Refunds under this circumstance are not guaranteed and will be determined on a case-by-case basis.

3. How to Request a Refund
To request a refund, you must:

-Contact us at [email protected] with the subject line "Refund Request".

-Include your full name, date of service, a description of the issue, and any relevant supporting documentation.

Refund requests must be submitted within 7 business days of service delivery or the original scheduled delivery date (whichever is earlier).
We will acknowledge your refund request within 2 business days and aim to resolve it within 10 business days.

4. Refund Processing

-Approved refunds will be issued via the original payment method used at the time of purchase.

-Refunds typically take 5–10 business days to appear in your account, depending on your payment provider.

5. Non-Refundable Circumstances
Refunds will not be provided in the following cases:

-If substantial work has been completed or consultations have been delivered as scheduled.

-If services were canceled by the client after the work had begun.

-Dissatisfaction due to client expectations that fall outside the scope of the written agreement.

-No-shows or late cancellations (less than 24 hours before a scheduled session).

6. Modifications to This Policy
InkFeed reserves the right to amend this Return and Refund Policy at any time. Updates will be posted on this page with the revised "Effective Date." Continued use of our services after such changes constitutes your acceptance of the new policy.

7. Contact Us
For all refund inquiries, please contact:

InkFeed
Address: 9825 75 Ave NW, Edmonton, AB T6E 1H9, Canada
Phone: +1 (416) 962-6537
Email: [email protected]